What people ask before, during and after a project. If yours is not here, the last box on the page reaches a person.
Three months before you need anything finished. Our calendar usually has openings two to three months out.
Yes, from the first funding round on. We scope the work to what you need for the next eighteen months, not for the company you might be in five years.
Some of it. About a third of our projects are under NDA; on a call we can walk you through those without sharing files.
No. We run a paid two-week discovery instead, and its fee is credited against the project if you go ahead.
One of the four leads from the first call to launch, plus the two or three people doing the work. No account managers in between.
Yes. Half our clients are outside Portugal. We meet in person for the kick-off and the big reviews, and work remotely in between.
A fixed fee per phase, agreed before the phase starts. If the scope changes, we price the change before we do it.
Identity projects start at €28,000, websites at €40,000. The discovery tells you the real number for yours.
Forty per cent when a phase starts, sixty per cent when it is signed off. Invoices are due in thirty days.
You do, in full, once the final invoice is paid. We keep the right to show it in our portfolio unless we agree otherwise.
Yes, before the first call if you like. We send our own mutual NDA or sign yours.
Every Friday you get a short written update: what we did, what is next, what we need from you.
Two per deliverable. In practice most projects need fewer, because we review work with you while it is still rough.
Figma for design, Linear for tasks, and a shared Slack channel. We can work in your tools if you prefer.
Please. Designers and developers on your side are welcome in our reviews and pairing sessions.
We can pause for up to two months between phases. After that we reschedule the rest of the project.
We do, if you want: two writers work on the team. Otherwise we design around your text from the first draft.
For every product and website project, yes: at least five sessions before launch.
Yes. A care plan covers updates, backups and small changes, billed monthly and cancellable at any time.
That is the point. Every site ships with a CMS and a one-hour training session for your team.
Source files, a brand or design-system guide, and documentation for whoever works on it after us.
Most clients do: ninety-four per cent of our projects come from people we have worked with before.
Clara answers these in person, usually within two hours.